Delivery Information

 

   1ST CLASS SIGNED FOR £2.99 

Royal Mail’s reliable postal service aims to deliver within 1 - 2 working days including Saturdays but may take longer. We guarantee to dispatch in-stock items on the same day (Monday to Friday) if you order before 2pm.*

 *Please note orders for batteries and power banks may be subject to delays due to dangerous goods shipping requirements.

2ND CLASS SIGNED FOR £1.99

 Royal Mail’s reliable postal service aims to deliver within 2 - 4 working days including Saturdays but may take longer. We guarantee to dispatch in-stock items on the same day (Monday to Friday) if you order before 2pm.*

 *Please note orders for batteries and power banks may be subject to delays due to dangerous goods shipping requirements.

Royal Mail Special Delivery (1pm)

Royal Mail Special Delivery is guaranteed to deliver your order before 1.00pm the next working day. The Special Delivery tracking code is emailed to you when we dispatch the order (except Scottish Highlands). We guarantee to dispatch in-stock items on the same day (Monday to Friday) if you order before 2pm.*

 *Please note orders for batteries and power banks may be subject to delays due to dangerous goods shipping requirements.

 

 Delivery rates can vary depending on the size of your parcel, that said our shipping rates are caped at a maximum of £3.30 excluding Royal Mail Special Delivery (1pm) and free shipping is offered when you spend £25 or more.

1. The estimated arrival times are taken directly from information provided by our couriers. These are estimates only, TheRightCharger are not responsible if this varies.

2. All deliveries will require a signature on receipt, 

3. In exceptional circumstances we reserve the right to use alternative couriers.

4. Saturday deliveries are at the discretion of the couriers, it is our experience that in most cases they do choose to deliver to residential addresses on Saturday mornings.

5. When signing for a delivery you are accepting the item in the condition it arrives. Please ensure you check your item before signing for it, as we cannot be held responsible for the condition of an item once it has been signed for and accepted.

6. If goods are returned to TheRightCharger because of a failed delivery for any reason, the carriage cost is not refundable. We reserve the right to charge for any extra carriage costs incurred to re-send goods.

7. Missing or delayed items: Please note that we will need to wait 15 days before being able to trace, replace or refund lost items.

8. There maybe a 1-2 processing time on busy days.

Order Tracking

Following your purchase online, TheRightCharger will send you email confirmation to acknowledge your order and again when your goods have been dispatched from our warehouse.  The email address used, will be the one you provided at the point of purchase or stored within your ‘My Account’ profile.

 

 

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